Order Requirements

All first time orders require a deposit prior to the placing of an order and the balance due will be COD. Once we have received payment from the first order, we will set up an account for future orders. Large orders may require a 50% deposit as determined by our suppliers.

Delivery Time

Each product has it’s own lead-time. Two-five weeks is Standard Delivery time. Overseas is usually 12 weeks for delivery.

Yes, RUSH orders are available!

What is an Over-Run or Under-Run?

This is a common question. In the promotional and marketing industry over-runs and under-runs are standard in the Promotional Industry. Basically, what this means is that machines being used to imprint cannot be stopped at the required quantity. Generally, when this occurs it will not be more than 10% of the order. Any over-runs will be the responsibility of the purchaser. If it is an under-run the order must be accepted. Therefore, when ordering and you require exact total amounts, please indicate this to your Sales Consultant and they will make arrangements with the suppliers that you will have what you need. Please note a surcharge may be applicable.

Forms of Payment

Tri-Versa-Global will gladly accept Cash, Cheque, Mastercard, and Visa.